Frequently asked questions

From the battery. The station is connected to the grid around the clock and keeps topping up, but your car always charges from the energy stored in the station's battery.

120 to 250 kW, depending on the station type. Actual power depends on the combination of battery, charging unit and how much your car can accept. When two cars charge at once, the station shares the power between them dynamically.

Drivers typically spend 15–20 minutes at an AKULEO station. The exact time depends on the vehicle, its battery level and temperature.

CCS2 and CHAdeMO for DC charging, Type 2 for AC.

You can see the station's charge on the indicator before you start. The station tops up continuously, so this rarely happens. If it does, you pay only for the kWh you actually took and the station points you to the nearest AKULEO station.

Yes. AKULEO stations are certified for use in the EU, their operation is insured and meets all safety requirements.

Yes. Pay with an ordinary payment card or your phone (Visa, Mastercard, Apple Pay, Google Pay). No app or subscription needed.

No. The price per kWh is shown on the screen before charging starts and does not change during the session.

Scan the QR code on the screen or have it sent to your e-mail.

Yes. They even keep charging during short or local grid outages, for example after a storm or during grid works.

Every station is connected to our control centre, which monitors its status and availability around the clock. We can diagnose faults remotely and often fix them remotely too.

Not yet. A typical session takes 15–20 minutes, so queues don't form at our stations.

Yes. If you have a suitable site where EV drivers stop, or a company with a fleet, we'd be glad to install a station with you. For partners

We bring a station and connect it, and it charges EVs for the whole event.